Shopify Tagging

Automatically tag orders and customers or add Metafields with the survey questions and survey responses that your customers have submitted

Platform

Description

About Shopify Tagging

Shopify Tags and Metafields can be an incredibly powerful tool for your brand, the agency that you work with, apps that you have added to your tech stack, or analytics tools.

Regardless of which features you find to be most important or useful, we want our survey data to be available to you in those formats.

We’ve built this integration to give you the ability to automatically tag orders and customers or add Metafields with the survey questions and survey responses that your customers have submitted.

You can select any number of the following options to push into Shopify as tags and/or add as Metafields:

Add Response as Order Tag

This option will push the response that your customer selects into Shopify as an order tag. Best for question types that have short, terse options like Radio and Checkbox. Options with long open text are not the best option here.

Add Question as Order Tag

This option will push the question into Shopify as a tag, but only for questions your customers answer. Skipped questions with no response will NOT be pushed into Shopify.

Add Question & Response as Order Metafield

This option will push the question/response as key/value pairs into Shopify and append them to the customer order as Metafields.

Add Question & Response as Combined Customer Tag

This option will push the question and response combined together as one customer tag in Shopify.

Add Response as Customer Tag

This option will add the response your customer selects into the Shopify Customer record as a customer tag. Customer Tags in Shopify have larger character limits, so most any question type will work here.

Add Question as Customer Tag

This option will add the question into Shopify as a tag, but only for questions your customers answer. Skipped questions with no response will NOT be pushed into Shopify.

Add Question & Response as Customer Metafield

This option will push the question/response as key/value pairs into Shopify and append them to the customer record as Metafields.

Check out our help doc to learn how to create the tagging integration and set up your specific questions to push tags into your Shopify platform for orders and customers.

Benefits

Why Guess When You Can KNO?

Customer surveys give you the insights to stop guessing and start growing.

Ditch the Pixel

Get real, actionable insights from the source: your customers.

Understand Motivation

Learn exactly why customers choose you—and how to keep them coming back.

Innovate with Confidence

Build products your customers actually want, based on their feedback.

Fuel Your Growth

Use survey data to tweak your marketing, boost retention, and scale with ease.

KNO is a cheat code to attribution that’s totally legal

  • Templates

    Extensive survey template library that powers over 1M+ survey responses per month

  • 45%+

    Average response rate
    for all survey types

  • Fast Returns

    Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions