
Shopify Tagging
Automatically tag orders and customers or add Metafields with the survey questions and survey responses that your customers have submitted
Platform

Description
About Shopify Tagging
Shopify Tags and Metafields can be an incredibly powerful tool for your brand, the agency that you work with, apps that you have added to your tech stack, or analytics tools.
Regardless of which features you find to be most important or useful, we want our survey data to be available to you in those formats.
We’ve built this integration to give you the ability to automatically tag orders and customers or add Metafields with the survey questions and survey responses that your customers have submitted.
You can select any number of the following options to push into Shopify as tags and/or add as Metafields:
Add Response as Order Tag
This option will push the response that your customer selects into Shopify as an order tag. Best for question types that have short, terse options like Radio and Checkbox. Options with long open text are not the best option here.
Add Question as Order Tag
This option will push the question into Shopify as a tag, but only for questions your customers answer. Skipped questions with no response will NOT be pushed into Shopify.
Add Question & Response as Order Metafield
This option will push the question/response as key/value pairs into Shopify and append them to the customer order as Metafields.
Add Question & Response as Combined Customer Tag
This option will push the question and response combined together as one customer tag in Shopify.
Add Response as Customer Tag
This option will add the response your customer selects into the Shopify Customer record as a customer tag. Customer Tags in Shopify have larger character limits, so most any question type will work here.
Add Question as Customer Tag
This option will add the question into Shopify as a tag, but only for questions your customers answer. Skipped questions with no response will NOT be pushed into Shopify.
Add Question & Response as Customer Metafield
This option will push the question/response as key/value pairs into Shopify and append them to the customer record as Metafields.
Check out our help doc to learn how to create the tagging integration and set up your specific questions to push tags into your Shopify platform for orders and customers.
Benefits
Why Guess When You Can KNO?
Customer surveys give you the insights to stop guessing and start growing.
KNO is a cheat code to attribution that’s totally legal
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Templates
Extensive survey template library that powers over 1M+ survey responses per month
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45%+
Average response rate
for all survey types -
Fast Returns
Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions