Intuitive, Flexible Survey Templates
Built by experts, user-tested, and ready to roll.
We believe you should can — and should — launch a survey in minutes. Use our templates to start collecting customer data immediately, so you can easily and effectively pivot your marketing efforts.
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Attribution Survey
Do you really know where your customers come from? Invite them to share a few insights about where they heard about your brand via a custom post-purchase survey.
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Diverse Question Types
Going, going, gon — not so fast. Our abandoned cart surveys let you check in with folks who never hit buy. Don’t make an “educated guess” — let them tell you why.
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Returning Customer Survey
Everyone’s favorite customer: the repeat. Ask returning customers what brought them back and what will keep them coming.
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Integrations
But does Kno integrate with Shopify? Heck yeah, we do. Our post-purchase surveys play well with Klaviyo and TripleWhale, too. We can also help you with TikTok attribution. Not sure if we integrate with your platform? Get in touch, and we’ll work with you to make it happen.
Make it Your Own
Fully customize our surveys to fit the needs of your brand.
Our flexible questions collect whatever data you need – everything from demographics to purchase motivation to birthday questions. You can also white-label our surveys to match your brand.
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All the Question Types
Kno offers 12 different question types, which are available on all of our plans. Choose between radio, checkbox, text input, text area, dropdown, slider, NPS/scale, date picker, and ranking for your survey.
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Two Words: White Label
Make our surveys look like you own ’em — because you do. Kno lets you customize the location and style of your embedded surveys on Shopify. Using something else? You can also easily customize the CSS for fonts, text, and buttons for any surveys you create.
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Just Ask Us
We’re a small team, and we plan to keep it that way. We love talking to media buyers and brands about their unique customer data questions. Our survey experts are standing by to help you execute the post-purchase surveys you’ve always thought should be possible.
Customer Support
Message us anytime!
Schedule a demo with a Kno expert today and unlock the power of customer insights and attribution. We’re available for questions daily — and we also love when clients send us a chat just to say hi!
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Technical Support
Our customer support team typically responds to requests within 1-2 hours during the business day and never longer than 10 hours on off hours (no matter the time, for outages and other emergencies, we’re here ASAP).
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Dedicated Account Manager
Before you get started, we’ll assign you a dedicated Kno survey expert. Like a partner in (post-purchase) crime, they will meet with your team regularly to ensure long-term success.
See a 45% avg response rate with KNO post-purchase surveys
How Only Curls Used Tapcart and KNO to Find Their TikTok Sweet Spot
1K+ clicks to the tapcart app from kno survey
1,000+
Discovered 25% of purchases are from TikTok vs Google
25%
How Range Used KNO’s Post-Purchase Surveys to Fill Their Wholesale Pipeline & Drive Over 4x ROI
Drove over 4x ROI
4x
20% new lead opt in rate
20%
Data-Driven Growth: How HexClad Used KnoCommerce to Refine Media Spending
50% survey response rate
50%
Found top 3 performing podcasts and redistributed 85% of budget to new channels
85%
KNO is a cheat code to attribution that’s totally legal
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Templates
Extensive survey template library that powers over 1M+ survey responses per month
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45%+
Average response rate
for all survey types -
Fast Returns
Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions