Laura Geller Beauty Use Case

Driving 3x ROI from TV with KNO
-Scott Kramer, Head of Growth @ Laura Geller Beauty/AS Beauty

TV isn’t a dead medium for advertising

For some time, TV has been seen as a dying channel by many as it’s always been tough to prove its effectiveness. 

The biggest challenge? Justifying the spend. 

With digital channels like Meta, tracking ROAS and adjusting spend is a breeze. But TV? It’s a whole different ball game. Brands pour money into TV ads without seeing a direct sales bump, which naturally led to budget worries and skepticism about whether it is worth it, which Scott related to with Laura Geller. 

However, with more data points from Kno, they started to build trust in TV as a channel again. Realizing that understanding how to buy TV ads was crucial—it’s much more complex and has a longer payoff period. Initially, they were pretty skeptical about TV’s performance. They thought, “Is it really worth it?”

Then came the breakthrough. With Kno’s insights, they could gather and analyze more data, making the impact of TV ads much clearer. They saw TV’s value, and it became their second biggest channel, right behind Meta. It was a complete game-changer, transforming how they viewed and utilized TV advertising.

So, while TV might seem like a thing of the past to some, Laura Geller Beauty was able to find a way to make it work, thanks to the power of data and a fresh perspective. And it goes to show that sometimes, looking at things differently can uncover surprising opportunities.

Survey Questions

This question is pivotal in identifying the initial touchpoint.
This helps pinpoint both the initial and final touchpoints in the customer journey.
Asking this as a follow up question revealed invaluable insights -- if a respondent mentions discovering Laura Geller through a digital channel like Facebook, TikTok, or Pinterest, they would then ask if they also saw our TV commercial. This approach has unveiled the synergy between TV and digital channels.

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