Introducing Touchpoints by KNO

NPS

Grow brand loyalty with real revenue and product insights

From the leaders in post-purchase survey insights comes the first NPS tool for top e-commerce brands. Linking feedback to revenue, lifetime value, and customer retention.

Want 15 days free? Book a demo below.

One Price.
Unlimited Everything.

Get unlimited responses, surveys, sends, and users to level up your brand loyalty today.

Why KNO NPS?

  • Measure brand loyalty across multiple touch points.

  • Tie NPS feedback back to Shopify order data for clearer revenue impact and order analysis.

  • Drive deeper insights with personalized surveys.

  • Analyze NPS cohorts through the lens of scores, products, and more.

  • Track changes in customer sentiment over time with cohort-level and product-level trend visualizations so you can spot loyalty shifts before they affect retention.

  • Already powering insights for 6.5K+ top consumer brands

Feature Set
KNO NPS
Pricing
$249/mo
Sends
Unlimited
Responses
Unlimited
Audiences
Unlimited
Users
Unlimited
Delivery
Email Embed
Built for E-Commerce
Enriched with Order Data
Actions
Auto-capture
Personalized Logic
Survey Branding
Helpdesk Integrations
Slack Integration
White-Glove Onboarding
Are you currently using another platform for NPS?