Drive Incremental Revenue
Push customers to take action and drive up your ROI
Get Creative with Driving Action
Influence customer behavior post-purchase.
Actions are a great way to drive behavior post-purchase and are included with every plan starting with the Analyst plan. Use actions to drive refer a friend shares, VIP list sign-ups, and more.
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Generate 1x use promo codes to thank survey respondents
Tell your customers thank-you for filling out your survey with 1x use promo codes! It’s super easy to set up and is a really powerful way to incentivize surveys AND drive revenue. Works with Shopify and all KNO surveys.
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Drive reviews with customer satisfaction surveys
What if your review collection was smart enough to target your most satisfied customers? This is a VERY easy way to use a customer satisfaction survey to reach unhappy customers with a Klaviyo flow while pushing happy customers to leave a review.
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Drive VIP list sign-ups
If you’re like most eCommerce brands you’re looking for ways to combat rising CPMs. Pushing customers to a VIP list is one of the most effective ways of capturing additional revenue from existing customers.
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Push customers to follow you on social channels
Looking to build your social channel following? A great way to add high-quality followers is to push customers to follow you on social channels they’re already using. How can you know which channel someone is using? Ask them where they found you! Then use that to push them to follow you on that channel.
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Get refer a friend shares from referred customers
Referrals are one of the best ways to acquire new customers. Referred customers often have higher lifetime values, and are essentially free.
Advanced Integrations
Step up your game with additional integrations.
We believe data can — and should — be used everywhere. We offer integrations to help you turn your survey responses into action wherever your marketing efforts take you
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Tapcart
Increase traffic pushed to your Tapcart self-created app and drive installs and app usage.
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Junip Reviews
Boost customer interactions with your existing Junip widget using the KnoCommerce Dynamic Embed Action feature.
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Stamped
Drive Stamped checkout reviews from your survey.
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Social Snowball
Social Snowball allows you to easily turn all your customers into affiliates – all they need to do is share the code you create for them.
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And more!
Shopify, ReCharge, Klayvio, Peel Insights, Triple Whale, WooCommerce
Customer Support
Message us anytime!
Schedule a demo with a Kno expert today and unlock the power of customer insights and attribution. We’re available for questions daily — and we also love when clients send us a chat just to say hi!
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Technical Support
Our customer support team typically responds to requests within 1-2 hours during the business day and never longer than 10 hours on off hours (no matter the time, for outages and other emergencies, we’re here ASAP).
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Dedicated Account Manager
Before you get started, we’ll assign you a dedicated Kno survey expert. Like a partner in (post-purchase) crime, they will meet with your team regularly to ensure long-term success.
See a 45% avg response rate with KNO post-purchase surveys
How Only Curls Used Tapcart and KNO to Find Their TikTok Sweet Spot
1K+ clicks to the tapcart app from kno survey
1,000+
Discovered 25% of purchases are from TikTok vs Google
25%
How Range Used KNO’s Post-Purchase Surveys to Fill Their Wholesale Pipeline & Drive Over 4x ROI
Drove over 4x ROI
4x
20% new lead opt in rate
20%
Data-Driven Growth: How HexClad Used KnoCommerce to Refine Media Spending
50% survey response rate
50%
Found top 3 performing podcasts and redistributed 85% of budget to new channels
85%
KNO is a cheat code to attribution that’s totally legal
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Templates
Extensive survey template library that powers over 1M+ survey responses per month
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45%+
Average response rate
for all survey types -
Fast Returns
Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions