Start collecting data with our post-purchase survey tools. In 5 minutes, you’ll access behavioral data to understand your attribution and drive stronger ROI—straight from the source.
Our survey builder requires no coding experience
We believe in real voices and experiences, not paid endorsements.
VP of Marketing — Wildgrain
I’ve found KnoCommerce to be an incredibly helpful, effective, and affordable post-purchase survey tool! The customer support is also top-quality; Jeremiah and Landon in particular have not only helped me on calls when a tech issue arises, but have also helped me with strategic decisions in terms of setting up my post-purchase survey. Thank you KnoCommerce team!
Director of Ecommerce — Aura Bora
The addition of KNO Post Purchase Surveys to our tech stack feels like it has unlocked an achievement level in a video game, almost like a cheat code thats totally legal. KNO has unlocked a deep understanding of our users, a clearer picture of our attribution, and helps drive inspiration for product innovation. If you are looking to unlock a new level of consumer insights to drive your business forward, highly recommend using KNO to help you do so.
Founder — Grüns
KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand.
Director of Acquisition — Pura Vida
This is definitely the best post-purchase survey on the market right now. We moved over from Fairing (Formerly Enquire) and the difference is like night and day. Being able to survey new vs returning customers differently is key. Love the model data feature so we can see what results would look like assuming a 100% response rate. The recharge integration is super helpful too! We use this survey to instruct our media mix, budgets and merchandising.
Founder — SendAFriend
KNO Post Purchase Surveys have helped us patch up and understand ad platform attribution more clearly, establish better goals, and have a better idea of how each platform we advertise on is performing. One of the most interesting insights we’ve gathered from KNO is the difference between platforms in time between initial discovery and purchase. Highly recommend to anyone that wants to understand their marketing and customer behavior better!
Co-founder — Schoolyard Snacks
We’ve been using KnoCommerce for several months now after switching over from another popular tool. With KnoCommerce we get much higher response rates on our post purchase surveys and have much more clarity on our attribution. This is by far the best tool on the market currently for post purchase attribution, and on top of that the team offers stellar support and really listens to customers for their future roadmap. I’ve been recommending it to all my DTC and e-commerce friends.
1K+ clicks to the tapcart app from kno survey
1,000+
Discovered 25% of purchases are from TikTok vs Google
25%
Drove over 4x ROI
4x
20% new lead opt in rate
20%
50% survey response rate
50%
Found top 3 performing podcasts and redistributed 85% of budget to new channels
85%
Start with our multi-touch attribution templates that power over 1,000,000 responses per month. Gather anything with 12 question types and extensive library of templates.
Break responses down by AOV, products purchased, and 60+ more data points to create sophisticated audience segments to really understand your customers.
Push customers to take actions in your surveys and drive up your ROI. Upsells, referrals, loyalty programs, reviews and more can all be activated directly from a Kno Survey.
Set up in a matter of minutes.
Templates
Extensive survey template library that powers over 1M+ survey responses per month
45%+
Average response rate
for all survey types
Fast Returns
Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions
